What do KOLs really want from an MSL? - Life Science Access Academy

Unlocking KOL Engagement: Insights every MSL needs

Masterclass Details:

Key Opinion Leaders (KOLs) play an essential role in the Life Science industry, but what do they truly value from their Medical Science Liaisons (MSLs)?

In this focused 60-minute masterclass, Jill Donahue and Steve Patmore will demystify KOL expectations and reveal strategies to build strong, trust-based relationships.

Learn how to deliver impactful scientific and strategic support and become the go-to MSL for driving meaningful collaborations.

Whether you’re starting out as an MSL or a seasoned professional, this session will provide insights to elevate your role, deepen KOL partnerships, and optimise engagement strategies.

Join us live to get your questions answered by two experts in KOL engagement and strengthen your understanding of what makes a truly valuable MSL.

Key Learning Objectives:

What KOLs expect from MSLs and how to meet their needs
Strategies to build trust and foster long-lasting KOL relationships
How to provide value-driven scientific and strategic support
Real-world examples of successful MSL-KOL collaborations

Can’t make the date? Register and we’ll send you a link to the recording so you can watch it on demand in your own time.

Date and time

20th May 2025 13:00 – 14:00 (BST)

What do KOLs really want from an MSL?

Speakers

Client feedback

Marsha Gray, Training Specialist

Boehringer Ingelheim Ltd

“Working with Life Science Access Academy, our company love the variety of the many courses that are on offer. The hour long courses on specific subjects are really useful on Friday lunchtimes for our field teams and gain a lot of interest.

Life Science Access Academy are also super flexible and helpful when it comes to tailoring some additional sessions to our needs.”

Paul Runeckles, Director of Execution Excellence

Ferring

“We have been partnered with LSAA for several years now which has enabled our team members to develop their competencies and capabilities.

With over 700 learning modules, regular webinars on highly relevant topics across the UK, the opportunity to engage with expert speakers after events and regular blogs and newsletters, the platform is a highly valued resource at Ferring.

The team also provides regular usage statistics so we can understand the hot topics in Ferring and enable colleagues to share knowledge and experience with each other.”

Simon Warden, National Sales Manager

Frontier Medical Group

“Frontier Medical has fully implemented, Life Science Access Academy allowing Sales and Marketing to utilise the system. Maximising on line learning for all remote staff stimulates a culture of self-development giving individuals the accountability and responsibility to broaden their skills set.

Life Science Access Academy training is topical and a good fit for the fast paced healthcare market.”

Richard Edmonds

Gedeon Richter Women's Health

“I have found the training via the Life Science Access Academy to be excellent and I know many of my colleagues have as well.

The content is always kept up to date and there is a huge and interesting variety of topics covered. The site is curated in a way that makes it clear and easy to navigate. Also, the staff at Life Science Access Academy are friendly and responsive and all the experts are always knowledgeable in their areas.”

Robb Sayers, UK Capability Lead

ViiV Healthcare

“The variety and relevancy of content brings value to many different roles across the healthcare industry.

I have also been overwhelmed by the way the Life Science Access Academy team have accommodated our own business needs, being sensitive yet responsive to helping us since its formation.”