MSLs: Expertly manage your challenging conversations - Life Science Access Academy

Masterclass Details:

Arguably the number one skill for Medical Science Liaisons (MSLs) to enhance both personal and business effectiveness is the ability to handle difficult conversations.

Expert MSLs don’t just manage tension during these high-stakes discussions – they see them as opportunities for growth, collaboration and innovation. However, even with the best intentions, emotional triggers and underlying fears can derail conversations, leading to suboptimal outcomes.

Join Lee Hallworth, Co-Founder and Director at Vercium, for this transformative 60-minute masterclass. Discover essential tools and strategies to boost your emotional intelligence (EQ), refine your communication approach, and turn challenging conversations into opportunities for meaningful and lasting impact.

Key Learning Objectives:

Develop emotional intelligence (EQ) with actionable tips and tools for managing challenging conversations
Learn strategies to reduce emotional triggers and prevent “amygdala hijacking”
Check your perceptions and assumptions to foster a growth mindset
Use empathy and curiosity to shift from threat-based to opportunity-based thinking

Can’t make the date? Register and we’ll send you a link to the recording so you can watch it on demand in your own time.

Date and time

4th Mar 2025 13:00 – 14:00 (GMT)

MSLs: Expertly manage your challenging conversations

Speakers

Lee Hallworth

Co Founder and Director, Vercium

Client feedback

Marsha Gray, Training Specialist

Boehringer Ingelheim Ltd

“Working with Life Science Access Academy, our company love the variety of the many courses that are on offer. The hour long courses on specific subjects are really useful on Friday lunchtimes for our field teams and gain a lot of interest.

Life Science Access Academy are also super flexible and helpful when it comes to tailoring some additional sessions to our needs.”

Paul Runeckles, Director of Execution Excellence

Ferring

“We have been partnered with LSAA for several years now which has enabled our team members to develop their competencies and capabilities.

With over 700 learning modules, regular webinars on highly relevant topics across the UK, the opportunity to engage with expert speakers after events and regular blogs and newsletters, the platform is a highly valued resource at Ferring.

The team also provides regular usage statistics so we can understand the hot topics in Ferring and enable colleagues to share knowledge and experience with each other.”

Simon Warden, National Sales Manager

Frontier Medical Group

“Frontier Medical has fully implemented, Life Science Access Academy allowing Sales and Marketing to utilise the system. Maximising on line learning for all remote staff stimulates a culture of self-development giving individuals the accountability and responsibility to broaden their skills set.

Life Science Access Academy training is topical and a good fit for the fast paced healthcare market.”

Richard Edmonds

Gedeon Richter Women's Health

“I have found the training via the Life Science Access Academy to be excellent and I know many of my colleagues have as well.

The content is always kept up to date and there is a huge and interesting variety of topics covered. The site is curated in a way that makes it clear and easy to navigate. Also, the staff at Life Science Access Academy are friendly and responsive and all the experts are always knowledgeable in their areas.”

Robb Sayers, UK Capability Lead

ViiV Healthcare

“The variety and relevancy of content brings value to many different roles across the healthcare industry.

I have also been overwhelmed by the way the Life Science Access Academy team have accommodated our own business needs, being sensitive yet responsive to helping us since its formation.”