Sales Call Reluctance Masterclass

Thursday 7th March 2024 13:00 - 14:00 (GMT)

Masterclass Details:

No matter how skillful and knowledgeable a salesperson may appear, this is of little commercial use for any business if they are uncomfortable using these skills on customers. So, could your team be losing sales unconsciously?

And how do you find out if this is indeed true and fix the situation? Join Alexander Kaukars, expert trainer in sales psychology and sales reluctance, in this 60-minute masterclass for LSAA members all about avoiding sales call reluctance and learning how to boost your performance and your team’s.


Key Learning Objectives:

  • Learn about the 16 different types of call reluctance and how the average person struggles with five
  • Identify the challenges and understand how to overcome them
  • Understand how a coaching programme on the ‘emotional side’ can positively affect the performance of you or your team
  • Get to grips with overcoming existing emotional barriers
  • Feel confident when talking to customers you’ve not met before
  • Learn the steps to feel comfortable when meeting senior clients
  • Date and time

    7th Mar 2024 13:00 – 14:00 (GMT)

We work with more than 200 leading Life Sciences companies including:

Working with Life Science Access Academy, our company love the variety of the many courses that are on offer. The hour long courses on specific subjects are really useful on Friday lunchtimes for our field teams and gain a lot of interest.

Life Science Access Academy are also super flexible and helpful when it comes to tailoring some additional sessions to our needs.

Marsha Gray, Training Specialist

Boehringer Ingelheim Ltd

We have been partnered with LSAA for several years now which has enabled our team members to develop their competencies and capabilities.

With over 700 learning modules, regular webinars on highly relevant topics across the UK, the opportunity to engage with expert speakers after events and regular blogs and newsletters, the platform is a highly valued resource at Ferring.

The team also provides regular usage statistics so we can understand the hot topics in Ferring and enable colleagues to share knowledge and experience with each other.

Paul Runeckles, Director of Execution Excellence


Frontier Medical has fully implemented, Life Science Access Academy allowing Sales and Marketing to utilise the system. Maximising on line learning for all remote staff stimulates a culture of self-development giving individuals the accountability and responsibility to broaden their skills set.

Life Science Access Academy training is topical and a good fit for the faced paced healthcare market.

Simon Warden, National Sales Manager

Frontier Medical Group

I have found the training via the Life Science Access Academy to be excellent and I know many of my colleagues have as well.

The content is always kept up to date and there is huge and interesting variety of topics covered. The site is curated in a way that makes it clear and easy to navigate. Also, the staff at Life Science access Academy are friendly and responsive and all the experts are always knowledgeable in their areas.

Richard Edmonds

Gedeon Richter Women's Health

The variety and relevancy of content brings value to many different roles across the healthcare industry.

I have also been overwhelmed by the way the Life Science Access Academy team have accommodated our own business needs, being sensitive yet responsive to helping us since its formation.

Robb Sayers, UK Capability Lead

ViiV Healthcare