MSLs: How do you have an insightful medical discussion? - Life Science Access Academy

Explore how to deepen HCP conversations, uncover meaningful insight and strengthen your strategic impact

Masterclass Details:

Medical Science Liaisons are expected to gather insights, build trust, and influence strategy – all in increasingly fast-paced, high-pressure environments. But insightful conversations rarely happen by accident. They require intention, skill and the confidence to explore what matters most.

In this 60-minute masterclass, Denise Blanchard, experienced coach and Insights Discovery® practitioner, will guide you through the communication techniques, mindset shifts and relational awareness that elevate your everyday discussions with HCPs.

We will unpack what gets in the way of deeper dialogue, how to recognise and adapt to different communication styles, and how to ask better questions that generate richer, more actionable insight. Whether you are engaging in clinical discussions, uncovering unmet needs, or feeding intelligence back into your organisation, this session will help you show up with clarity, empathy and purpose.

Key Learning Objectives:

Understand the organisational value of genuine HCP insight and how it informs patient outcomes
Recognise different communication styles and what drives HCP behaviours
Learn practical strategies to build rapport, deepen engagement and enrich medical discussions
Build confidence in asking better questions and listening for what really matters
Explore how insight gathering strengthens MSL influence in cross-functional planning and strategy

Date and time

17th Oct 2025 13:00 – 14:00 (BST)

MSLs: How do you have an insightful medical discussion?

Speakers

Denise Blanchard

Development Coach and Insights Discovery® Practitioner at Corner House Associates Limited

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Boehringer Ingelheim Ltd

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Ferring

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Gedeon Richter Women's Health

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