View Mark Duman's ProfileMark is a rare blend of clinician, management consultant and patient (advocate). He works with organisations to help them better realise the full benefit of their services and products, especially through the oft-untapped potential of patients and the public. This includes application of the ILLUMINATE tool which assesses & improves patient engagement.
He installed the pharmacy component of a Cerner Electronic Health Record (#EHR) at Health Care International, Scotland in 1994. In Lewisham NHS Hospital he developed the award-winning PharmAssist system harnessing multimedia to help ethnic minorities with their medicines-taking.
Mark promoted shared clinical decision-making at The King’s Fund, founded Ask About Medicines week and authored their best-selling publication, ‘Producing Patient Information’.
Within the BBC, he developed a range of behavioural change interventions to improve people’s health and lifestyle. Following roles in publishing and telecoms, Mark moved into consulting – clients include Cancer Research UK, Care Quality Commission, Novartis, NHS England, Microsoft, Siemens and 3M.
In addition to various advisory and mentor roles including Abbott, Digital Therapeutics Alliance, Google and the Health Service Journal, he founded the Patient Information Forum, is a NW England Service Champion for Diabetes UK and a Health & Life Sciences Assessor for Innovate UK.
Mark is a former Public Governor for the Northern Care Alliance NHS Foundation Trust, a HIMSS Patient Leader and an Ambassador for NHS England’s Personalised Care Institute.
