Crisis Negotiation! Dealing with Emotionally Charged Situations - Life Science Access Academy

Event Details:

What is the key skill of a hostage negotiator? Smart talking? Jedi mind tricks? Or maybe holding your nerve in a crazy, fast-moving situation?

All of these are certainly important, but in this exciting and innovative 60-minute masterclass for LSAA members, Nigel Taberner, former UK hostage negotiator and communications expert, explores the real hostage negotiator superpower – the ability to connect, develop trust, get people talking and influence them using elite-level listening.

How much information, how much business, are you and your team missing out on because of a lack of listening and what can you do to ensure that opportunities are maximised?

Key Learning Objectives:

Negotiating when you have nothing to offer
Listening like life depends on it
Managing conflict and difficult people
Emotional intelligence
Influence and persuasion

Access Recording Here: https://www.accessacademy.cloud/c/?k=2548

Date and time

17th Nov 2023 13:00 – 14:00 (GMT)

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Crisis Negotiation! Dealing with Emotionally Charged Situations

Speakers

Nigel Taberner

Managing Director, Level2Communications Ltd

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Boehringer Ingelheim Ltd

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Ferring

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Gedeon Richter Women's Health

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