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Charlotte Shyllon
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Charlotte Shyllon

Charlotte Shyllon is a senior healthcare communications consultant with nearly three decades' experience spearheading internal and external communications strategy to drive engagement and embed change. She was Director of Communications & Marketing at a 12,000-member black-led community organisation for six years and subsequently rose to the rank of Partner at a top 10 global PR agency before setting up her own company. As Founder & Director of Transforming Words, she now provides senior communications and diversity and inclusion support to a range of clients. A former pharmacist and pharmacy journalist, in 2020 Charlotte published ‘Black in White’, a book of poems describing some of her experiences of racism and unconscious bias while working in the corporate world. It is available as a paperback from all major online book retailers, in Kindle format and from www.blackinwhiteservices.co.uk.